Website TEKsystems

Own Change

Company Name

TEKsystems

Workplace Type

On-site

Location

Washington, DC

Job Title

Technician Broadcast Maintenance

Top Skills’ Details

• Configuration and support of various desktop/server operating systems

• Virtual infrastructure/computing support

• Installation and support of varied broadcast/production software

Secondary Skills – Nice to Haves

Troubleshooting

Windows 10

Imaging

Cat6

Job Description

This is a shift work position in a 24/7 facility. During your shift you will review systems operations logs, install software and firmware updates to a range of broadcast specific hardware and general-purpose computers both physical and virtual. You will assist and troubleshoot technical issues for both in-house and remote studio users. You will work in coordination with your colleagues across the US on network issues or data flow bottlenecks by analyzing log reports and using your logic and troubleshooting abilities to isolate and resolve troubles or escalate to the next tier of expertise via escalation procedures. As part of the troubleshooting, ticketing of issues and reporting/communicating of status to management and affected teams will be required.

What you’ll need:

Requirements and General Skills:

• Knowledge of standard MS office suite, Visio and AutoCad

• Willingness to take initiative and to follow through on projects

• Strong communication and organizational skills

• Work independently and in a team environment

• Project professionalism in all forms of communication

• Ability to multi-task and shift priorities

• Must be able to lift and carry up to 50 lbs and be comfortable on a ladder

• Must be able to work on-site and all shifts required in a 24x7x365 broadcast and production facility (i.e., days, nights, weekends, holidays)

• This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

Technical Experience

• Configuration and support of various desktop/server operating systems

• Virtual infrastructure/computing support

• Installation and support of varied broadcast/production software

• Digital and IP-based audio/video routing, playout and recording systems

• Broadcast consoles and related studio equipment

• Basic understanding and troubleshooting of data network routers, switches, firewalls, and circuits using Splunk, Solarwinds, and Wireshark or similar tools

• Installation and deployment of systems, networks, and structured cabling within a broadcast facility

• Satellite downlink operations and hardware support

• Ability to diagnose, detect and isolate equipment faults by equipment log review and analysis of signal flow documentation

• Ability to read and create schematics and data flow documents (AutoCAD/Visio)

• Knowledge of configuration of Telos, LAWO, Evertz, and other media encoding devices is a plus

• General Knowledge of Adobe Creative Cloud is a plus

• Incident ticketing and management using ServiceNow

To apply for this job email your details to ghough@teksystems.com

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